We Value
Your
Privacy
Above All
At Deneed, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we keep it safe when you visit our website or work with us.
What information we collect
We may collect the following types of information:
Information you give us directly:
• Name, email address, phone number, and business details when you fill out a contact or inquiry form
• Any brief, document, or content you share with us during a project
• Payment and billing information when you engage our services
Information collected automatically:
• Browser type, device type, and operating system
• Pages visited, time spent on site, and referring URLs
• IP address and approximate location
• Cookies and similar tracking technologies
Last Updated: May 2026
How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and proposals
• Deliver and manage the services you've hired us for
• Send project updates, invoices, or relevant communications
• Improve our website and understand how visitors use it
• Run and optimise paid advertising campaigns (where applicable)
• Comply with legal obligations
We do not sell your personal data to anyone, ever.
Cookies Technologies
Our website uses cookies to understand how visitors interact with our content and to improve your experience. These may include:
• Essential cookies — needed for the website to function
• Analytics cookies — help us understand traffic and usage (e.g. Google Analytics)
• Marketing cookies — used to measure the performance of our ads (e.g. Meta Pixel, Google Ads)
You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect how parts of the site function.
Third-Party Services
We may use trusted third-party tools and platforms including:
• Google Analytics — website analytics
• Meta (Facebook/Instagram) — advertising and pixel tracking
• Google Ads — paid search advertising
• Payment gateways — for processing transactions securely
• Email and project management tools — for internal communication and delivery
These services have their own privacy policies, and we encourage you to review them independently.
How we store and protect your data
Your data is stored securely and only accessible to the Deneed team members who need it to deliver your project. We use industry-standard practices to protect your information against unauthorised access, loss, or misuse.
We retain client data for as long as is necessary to fulfil our services and comply with any legal requirements. You can request deletion of your data at any time.
Sharing your information
We do not share your personal information with third parties except:
• When required to deliver the service (e.g. sharing files with a print vendor or platform)
• When required by law or a government authority
• With your explicit consent
Your rights
You have the right to:
• Access the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority
To exercise any of these rights, contact us at [your email].
Children's privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from minors.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
